Privacy and Data Collection

We are committed to respecting the privacy of individuals who visit this website. The standards below are an integral part of our privacy policy.

We do not automatically collect information about you, such as your name, address, phone number, or email address when you visit this website. This information is only collected if you provide it voluntarily when you sign up for our email list, submit an inquiry, or fill out a form on the site.

The personal information you provide is protected under federal privacy laws. This means you will be informed of any collection of information about you, the reasons for the collection, and your right to access the information. However, we do collect data on website traffic to improve the site and better meet your needs. No personal information about you is collected; the data of interest is of a technical nature. For example, we want to know:

• the name of your Internet service provider;
• the duration of each visit;
• the type of operating system (Windows, OS X, Unix, etc.) you use;
• the type of browser (Chrome, IE, Edge, Firefox, etc.) you employ.

Canadians are protected by two federal laws regarding personal information protection: the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA is based on the Canadian Standards Association's Model Code for the Protection of Personal Information, which is incorporated into the Act. In Quebec, organizations are subject to the Act respecting the protection of personal information in the private sector. The Commission d'accès à l'information oversees the enforcement of this Act.

The following standards are functions of our privacy policy:

1. Accountability: We are responsible for the personal information in our possession. Our Chief Executive Officer is responsible for implementing and maintaining policies and practices related to personal information protection and ensuring compliance.

2. Identifying Purposes: Before or at the time of collecting personal information about you, we will inform you of the reasons for the collection, how the information will be used, and the circumstances under which it may be disclosed.

3. Consent: No personal information about you will be collected, used, or disclosed without your consent.

4. Limiting Collection: Personal information about you will only be collected if it is necessary for the identified purposes and only if it is reasonable and appropriate to do so in the circumstances.

5. Limiting Use, Disclosure, and Retention: Personal information about you will not be used or disclosed for purposes other than those for which it was collected, unless you consent or the law requires it. The information will be retained only as long as necessary to fulfill the identified purposes.

6. Accuracy: It is important that the personal information we hold about you is accurate, complete, and up-to-date. If you believe it is inaccurate, contact us.

7. Safeguards: Personal information is protected by security measures appropriate to its sensitivity. Protection methods include physical, administrative, and technical measures.

8. Openness: Any interested person will be provided with a copy of this privacy policy upon request.

9. Access to Personal Information: You have the right to request access to the personal information we hold about you. You can also challenge the accuracy and completeness of this information and have it corrected.

10. Complaint Handling: You may complain about non-compliance with the principles outlined above to the Chief Executive Officer.

Advertising

We may use external advertising methods on this site. In such cases, when you visit this website or other websites or online services where we display advertisements, we collect data about your activities that does not personally or directly identify you.

This information may include the content you view, the date and time you view this content, the products you purchase, or information related to your location through your IP address.

We collect this information to provide you with more relevant advertisements — a technique known as retargeting. We collect information about the site where you saw the ads we serve you, as well as the ad you clicked on.

If we use external advertising methods, when you browse certain websites, the online advertising networks we work with may place anonymous cookies on your computer and use similar technologies to understand your interests based on your online (anonymous) activities, thereby providing you with more relevant advertisements. If you do not wish to receive personalized ads, you can adjust your ad settings to avoid being targeted by most companies that engage in such advertising activities. This will not prevent you from seeing ads, but they will not be displayed through these retargeting methods.

Furthermore, if we use external advertising methods, we will not serve you targeted ads based on sensitive personal information, such as information related to your race or ethnic origin, political opinions, religious beliefs, or other similar information, union membership, health or physical or mental condition, or sexual preferences. We can only offer targeted ads based on data provided by advertisers or partners or by combining it with data we collect ourselves. All data used for targeted advertising is anonymized and is not used to personally or directly identify you.

In order to reach a relevant audience, if we use external advertising methods, we may work with external advertising companies — advertising partners — who help us recognize you and serve you relevant ads when you visit a website or online service within their network. We may also collaborate with advertising partners to better recognize you across different devices to provide you with relevant ads. Our advertising partners may collect information about your activities through this website and other websites or online services within their network. We also work with external companies that provide us with web analytics tools that assess the usage and performance of this website so that we can continuously improve the platform and our services.

Our external partners and we may use session cookies and persistent cookies to facilitate your navigation and enhance your user experience on this site, as well as to monitor and evaluate the functionality and usage of this website.

To find out if we use external advertising methods, to modify or delete your personal information, or to opt-out of future messages, please contact us using one of the following methods:

RE/MAX CRYSTAL

Phone: 450 430-4207

Email: info@remaxcrystal.com

Privacy Officers

Contact RE/MAX Crystal: Mehdi Jamal

Phone: 450 430-4207

Email: rp@remaxcrystal.com